Measuring service quality and performance towards customers' perceptions: a study on parents' perception of public school in Kuching division / Abdul Aziz Ahmad

This study explores and describes the perceptions and expectations of Kuchingities parents concerning reliability and effectiveness of education provided by public school in Kuching, Sarawak. The study will specifically focus on parents and students of Kuching division. This paper will look into are...

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Bibliographic Details
Main Author: Ahmad, Abdul Aziz
Format: Student Project
Language:English
Published: 2010
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/87434/1/87434.pdf
https://ir.uitm.edu.my/id/eprint/87434/
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