User satisfaction with service quality at Perpustakaan Sultan Badlishah, UiTM Kedah / Syarifah Hazwani Sayed Baharudin
Service quality refers to an organization's ability to consistently meet the needs and expectations or customers In the library, service quality is related to the library itself and the services provided. Service quality in an academic library is about satisfying users' needs, requests and...
Saved in:
Main Author: | |
---|---|
Format: | Student Project |
Language: | English |
Published: |
2011
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/82496/1/82496%20User%20satisfaction%20with%20service%20quality%20at%20perpustakaan%20sultan%20badlishah%2C%20UiTM%20Kedah.pdf https://ir.uitm.edu.my/id/eprint/82496/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|