Student’s satisfaction towards services provided by Swinburne University/ Nurul Fitrianna Roslan
The purpose ofthis research is to study about student satisfaction towards services provided by Swinburne University. To measure the service quality provided by Swinburne University, SERVQUAL dimensions by Parasuraman, Zeithaml and Berry (1990) was adopted. This research will determine the relations...
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| Format: | Student Project |
| Language: | English |
| Published: |
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/82367/1/82367.pdf https://ir.uitm.edu.my/id/eprint/82367/ |
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