The satisfaction toward Islamic banking products and services among Muslim consumers in Besut, Terengganu / Afza Afrina Afkar Zairi

• Main Author: Afkar Zairi, Afza Afrina
• Format: Student Project
• Language: English
• Published: 2022
• Subjects: Consumer satisfaction; Customer services. Customer relations; Finance, Islamic
• Online Access: https://ir.uitm.edu.my/id/eprint/76639/1/76639.pdf; https://ir.uitm.edu.my/id/eprint/76639/

This study was conducted to measure the level of satisfaction with Islamic banking products and services among Muslim consumers in Besut, Terengganu. The growth of Islamic banks in Malaysia is increasingly challenging, with more conventional banks engaging and offering banking goods and services bas...