Work place incivility on deviant behaviour in casual dining restaurants: the moderating roles of emotional labour / Tasnimul Islam

• 第一著者: Islam, Tasnimul
• フォーマット: 学位論文
• 言語: English
• 出版事項: 2022
• 主題: Industrial hygiene. Industrial welfare. Work environment; Deviant behavior. Social deviance
• オンライン･アクセス: https://ir.uitm.edu.my/id/eprint/76512/1/76512.pdf; https://ir.uitm.edu.my/id/eprint/76512/

Workplace deviant behaviour is a voluntary act that breaks dominant organizational norms and threatens the welfare of the organization, including its members. It refers to the most prominent and subtle negative behaviours encompassing the retaliation, intimidation, and harm generally equipped with c...