Improving service efficiency at SME Bank Kota Kinabalu branch / Rohanah Arshad

This paper focused on studies about the Service Banking Industry. To measure how to evaluate and improve service efficiency and quality at SME Bank, Kota Kinabalu branch. The respondents are among our customer located area in Kota Kinabalu, studies on Service Banking Industry are using journal and d...

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Bibliographic Details
Main Author: Arshad, Rohanah
Format: Student Project
Language:English
Published: 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/72006/1/72006.pdf
https://ir.uitm.edu.my/id/eprint/72006/
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