A study on customer satisfaction towards driving institutions in Inanam, Sabah / Evelyn Henry

• 主要作者: Henry, Evelyn
• 格式: Student Project
• 语言: English
• 出版: 2012
• 主题: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Customer services. Customer relations
• 在线阅读: https://ir.uitm.edu.my/id/eprint/71907/1/71907.pdf; https://ir.uitm.edu.my/id/eprint/71907/

Particularly for the service industry, one of the appropriate criteria for organizational performance is customer satisfaction. This study entitled, "A Study on Customer Satisfaction Towards Driving Institutions in Inanam, Sabah" is aimed to determining the level of customer satisfaction p...