Cover Image

JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]

This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capac...

Full description

Saved in:
Bibliographic Details
Main Authors: Mohamad, Aishah, Abdullah Effendi, Azura, Baharuddin, Fatim Hamimi, Arshad, Rashidah, Mohd. Shukor, Shamsul Azren
Format: Research Reports
Language:English
Published: 1999
Subjects:
HE Transportation and Communications
HF Commerce
Customer services. Customer relations
Online Access:https://ir.uitm.edu.my/id/eprint/71644/1/71644.PDF
https://ir.uitm.edu.my/id/eprint/71644/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uitm.ir.71644
record_format eprints
spelling my.uitm.ir.716442024-02-01T06:18:10Z https://ir.uitm.edu.my/id/eprint/71644/ JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.] Mohamad, Aishah Abdullah Effendi, Azura Baharuddin, Fatim Hamimi Arshad, Rashidah Mohd. Shukor, Shamsul Azren HE Transportation and Communications HF Commerce Customer services. Customer relations This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capacity and capabilities to satisfy its customers/ to efficiently and effectively service its customers. 1999 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/71644/1/71644.PDF JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]. (1999) [Research Reports] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic HE Transportation and Communications
HF Commerce
Customer services. Customer relations
spellingShingle HE Transportation and Communications
HF Commerce
Customer services. Customer relations
Mohamad, Aishah
Abdullah Effendi, Azura
Baharuddin, Fatim Hamimi
Arshad, Rashidah
Mohd. Shukor, Shamsul Azren
JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
description This study is aimed at analyzing the efficiency and effectiveness of the haulage services provided by Johor Port Transport (JPT) Sdn Bhd. within the free zone are of Johor Port by looking at two perspectives; JPT customers level of satisfaction/ dissatisfaction and JPT's perception of its capacity and capabilities to satisfy its customers/ to efficiently and effectively service its customers.
format Research Reports
author Mohamad, Aishah
Abdullah Effendi, Azura
Baharuddin, Fatim Hamimi
Arshad, Rashidah
Mohd. Shukor, Shamsul Azren
author_facet Mohamad, Aishah
Abdullah Effendi, Azura
Baharuddin, Fatim Hamimi
Arshad, Rashidah
Mohd. Shukor, Shamsul Azren
author_sort Mohamad, Aishah
title JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_short JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_full JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_fullStr JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_full_unstemmed JP Transport Sdn. Bhd. haulage service study / Aishah Mohamad…[et al.]
title_sort jp transport sdn. bhd. haulage service study / aishah mohamad…[et al.]
publishDate 1999
url https://ir.uitm.edu.my/id/eprint/71644/1/71644.PDF
https://ir.uitm.edu.my/id/eprint/71644/
_version_ 1789944535468474368
score 13.209306

Similar Items