Personality factors that influence call centre executives work performance at a bank / Norliyana Zaidi
The challenge of retaining or sustaining high performing call centre executives is demanding. To carry out a job well done in a particular workplace does not only rely on the working environment or one's expectations. This is because researchers have shown that job performance is also highly af...
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Format: | Student Project |
Language: | English |
Published: |
2014
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Online Access: | https://ir.uitm.edu.my/id/eprint/70765/1/70765.pdf https://ir.uitm.edu.my/id/eprint/70765/ |
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