A product quality analysis of UMW Engineering Sdn Bhd (a study made from Jan 2005 - March 2005) / Norliza Ahmad Pajar
This study seeks to analyze product quality of the Petroleum Tanker based on customer satisfaction. It attempt to explain the product quality dimensions specifically performance, reliability and serviceability, which may contribute to the level of customer satisfaction. These various quality dimensi...
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| Format: | Student Project |
| Language: | English |
| Published: |
2005
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| Online Access: | https://ir.uitm.edu.my/id/eprint/70595/1/70595.pdf https://ir.uitm.edu.my/id/eprint/70595/ |
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