The relationship between emotional intelligence and job satisfaction among employees at Ibu Pejabat Jabatan Tenaga Kerja, Sarawak / Nur Atiqah Khuzir

• Main Author: Khuzir, Nur Atiqah
• Format: Student Project
• Language: English
• Published: 2017
• Subjects: Personnel management. Employment management; Communication; Job satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/66668/1/66668.pdf; https://ir.uitm.edu.my/id/eprint/66668/

This study is aimed to investigate the relationship between emotional intelligence and job satisfaction among employees in Ibu Pejabat Jabatan Tenaga Kerja, Sarawak. According Goleman (1998) cited in Suifan, Abdallah & Sweis (2015), four dimensions of emotional intelligence namely Self-Awareness, Self Management, Social Awareness and Relationship Management have been used. For the purpose of data collection, this study used questionnaire. There were 162 set of questionnaires sent to the respondents and 132 valid questionnaires were obtained with the return rate of 81.5%. Statistical Science Software (SPSS) version 23 was used to analyze the data from questionnaire. After that, to determine whether there is a relationship between emotional intelligence and job satisfaction, the researcher used Pearson Correlation to test the relationship. The findings show the correlation value between variable dimensions of emotional intelligence respectively (r=0.504, p<0.01), (r=0.854, p<0.01), (r=0.591, p<0.01), and (r=0.763, p<0.01) which means that there is a significant relationship between emotional intelligence and job satisfaction.