MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail

The main strategy is to strengthening public sector ICT Governance and for support strategies are enhancing capacity and capabilities, enhancing performance measurement capabilities and strengthening policy enforcement through one of e-Government services is MyOnline Passport. E-Services facility pr...

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Main Author: Ismail, Rohana
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/62906/1/62906.pdf
https://ir.uitm.edu.my/id/eprint/62906/
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spelling my.uitm.ir.629062022-08-05T03:43:54Z https://ir.uitm.edu.my/id/eprint/62906/ MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail Ismail, Rohana Consumer satisfaction The main strategy is to strengthening public sector ICT Governance and for support strategies are enhancing capacity and capabilities, enhancing performance measurement capabilities and strengthening policy enforcement through one of e-Government services is MyOnline Passport. E-Services facility provided the Immigration Department to facilitate the process of passport renewal in accordance with departmental direction towards creating a silent office. Passport MyOnline provided through the department's official portal online http://www.imi.gov.my connection with the Passport Department in 63 offices throughout Malaysia passport manufacturer. Passport MyOnline also benefit from access to the Myldentity system as a reference fingerprint and photo images of origin. The system also adopted the latest ePayment modules like Credit Card and FPX interbank fund transfer. When we talk about enhancing about capacity and capabilities, the key concepts are about to improve some business organizations consider business planning and business strategy as one of the most important aspects in their organization or MyOnline Passport in the future. The research objective get the positive input base on the conducted training to elderly or 'Warga Emas'. The research also base on the qualitative and observation to analyses of the user satisfaction and example model is Dynamic Model as guideline. With the comment, complaint and suggestion during training session will be main part to improve and enhance the system application and become first Human Computer Interactive (HCI) website system application in government sector. 2014-02 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/62906/1/62906.pdf MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail. (2014) Masters thesis, thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
spellingShingle Consumer satisfaction
Ismail, Rohana
MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail
description The main strategy is to strengthening public sector ICT Governance and for support strategies are enhancing capacity and capabilities, enhancing performance measurement capabilities and strengthening policy enforcement through one of e-Government services is MyOnline Passport. E-Services facility provided the Immigration Department to facilitate the process of passport renewal in accordance with departmental direction towards creating a silent office. Passport MyOnline provided through the department's official portal online http://www.imi.gov.my connection with the Passport Department in 63 offices throughout Malaysia passport manufacturer. Passport MyOnline also benefit from access to the Myldentity system as a reference fingerprint and photo images of origin. The system also adopted the latest ePayment modules like Credit Card and FPX interbank fund transfer. When we talk about enhancing about capacity and capabilities, the key concepts are about to improve some business organizations consider business planning and business strategy as one of the most important aspects in their organization or MyOnline Passport in the future. The research objective get the positive input base on the conducted training to elderly or 'Warga Emas'. The research also base on the qualitative and observation to analyses of the user satisfaction and example model is Dynamic Model as guideline. With the comment, complaint and suggestion during training session will be main part to improve and enhance the system application and become first Human Computer Interactive (HCI) website system application in government sector.
format Thesis
author Ismail, Rohana
author_facet Ismail, Rohana
author_sort Ismail, Rohana
title MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail
title_short MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail
title_full MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail
title_fullStr MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail
title_full_unstemmed MyOnline passport challenges to elderly or 'Warga Emas' assessment satisfaction / Rohana Ismail
title_sort myonline passport challenges to elderly or 'warga emas' assessment satisfaction / rohana ismail
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/62906/1/62906.pdf
https://ir.uitm.edu.my/id/eprint/62906/
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score 13.160551