The relationship between job burnout and job performance among support staff in Human Resource (HR) Department, Universiti Teknologi Mara (UiTM), Kedah/ Nor Syakila Mohd Rezuwan

• Main Author: Mohd Rezuwan, Nor Syakila
• Format: Thesis
• Language: English
• Published: 2018
• Subjects: Indexes (General); Management. Industrial Management; Organizational effectiveness. Performance measurement; HF Commerce; Job stress. Stress management; Personnel management. Employment management; Performance standards
• Online Access: https://ir.uitm.edu.my/id/eprint/61530/1/61530.pdf; https://ir.uitm.edu.my/id/eprint/61530/

Job burnout causes a severe reduction of job performance and organizational commitment. In addition, job burnout effects on person’s wellbeing. It disturbs the relationship among employees when they are having high job pressure. The objective of this study is to investigate the relationship between job burnout and job performance in employees of UITM Kedah. Sample size was determined by Krejcie and Morgan Table by which 86 people were deemed suitable for the study. In participation, the respondents that involved in this study is among support staff. A set of questionnaire adopted from Maslach Burnout Inventory (MBI) and Yuanlaie for job performance was used to gather data for the study. Reliability of the variables was verified through Cronbach’s alpha. The analysis of the data was done via Pearson correlation test and the data was analysed using IBM SPSS (Version 20). The results are significant with negative correlation between job burnout and job performance and shows that job burnout significantly reduce the performance of an individual. The study suggests some recommendation to the future researchers in order to obtain different results.