A study on satisfaction among non-academic employees of Unimas towards the service quality in the outpatients’ clinic at Sarawak General Hospital, Kuching Sarawak/ Aiman Ashraff Abd Rahman

The main purpose of this study was to identified which element of service quality that contribute as the highest toward non-academic employees’ satisfaction at Outpatients’ Clinic in Sarawak General Hospital, Kuching. Besides, this study also wanted to determine the relationship between five element...

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Bibliographic Details
Main Author: Abd Rahman, Aiman Ashraff
Format: Student Project
Language:English
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/61358/1/61358.pdf
https://ir.uitm.edu.my/id/eprint/61358/
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