The efficiency of Keratapi Tanah Melayu Berhad Komuter (KTMB) provide their services and passenger’s satisfaction level in Kuala Lumpur / Fatimah Shafiee, Nur Erny Nabilla Rosian and Siti Zubaidah Mohd Yusof

• Main Authors: Shafiee, Fatimah, Roslan, Nur Erny Nabilla, Mohd Yusof, Siti Zubaidah
• Format: Thesis
• Language: English
• Published: 2014
• Subjects: Railroads. Rapid transit systems; Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/60990/1/60990.pdf; https://ir.uitm.edu.my/id/eprint/60990/

Keretapi Tanah Melayu Behad (KTMB) is the largest train services in Malaysia and also majorly used public transport. Keretapi Tanah Melayu Berhad offer four types of services that comprises of Komuter services, Freight services, KTM-Distribution services and Intercity services. This research is abou...