Measuring the effectiveness of knowledge management practice at Philip Morris (Malaysia) Sdn. Bhd. / Raja Suzana Raja Kasim

• Main Author: Raja Kasim, Raja Suzana
• Format: Thesis
• Language: English
• Published: 2002
• Subjects: Electronic data processing. Information technology. Knowledge economy. Including artificial intelligence and knowledge management; Management information systems; Electronic information resources
• Online Access: https://ir.uitm.edu.my/id/eprint/58600/1/58600.PDF; https://ir.uitm.edu.my/id/eprint/58600/

Many organizations are seeking means to improve the process of operations and business to increase their performance. Today, managing knowledge is considered one of. the main challenges in modern organizations. In this paper, a case study to explore the employees' perceptions towards the effect...