Disabled facilities in shopping malls: Malaysian perspective / Ahmad Ezanee Hashim ... [et. al]

• 主要な著者: Hashim, Ahmad Ezanee, Ismail, Faridah, Akida, Murni, Isnin, Zarina, Natasha, Khalil, Abdul Rahim, Mardhati
• フォーマット: 論文
• 言語: English
• 出版事項: Faculty of Business and Management 2011
• 主題: Social aspects. Social marketing; Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction
• オンライン･アクセス: http://ir.uitm.edu.my/id/eprint/5859/1/AJ_AHMAD%20EZANEE%20HASHIM%20BMQR%20SA%2011.pdf; http://ir.uitm.edu.my/id/eprint/5859/; http://www.bmqruitm.com/

This paper identifies the level of satisfaction on present facilities provided in shopping malls in Klang Valley, Malaysia. Literature review, data collection on case study access audit, selected interviews and questionnaires combined with details from observations and photographs were used to explo...