The relationship between workplace conflict and job performance among employees of Armstrong Technology Sdn Bhd In Sungai Buloh, Selangor/ Nik Ahmad Zahid Nik Sabri

• Main Author: Nik Sabri, Nik Ahmad Zahid
• Format: Student Project
• Language: English
• Published: 2018
• Subjects: Indexes (General); Job analysis; Performance standards
• Online Access: https://ir.uitm.edu.my/id/eprint/58244/1/58244.pdf; https://ir.uitm.edu.my/id/eprint/58244/

This study was conducted to find out the relationship between Workplace Conflict towards Job Performance at Armstrong Technology Sdn Bhd in Sungai Buloh, Selangor. Three independent variables from Workplace Conflict which were Communication, Structure and Personal Variable was used for this study. Convenience Sampling Technique was used for this study. The survey instrument adopted from Robbins (2005) for Workplace Conflict and Borman and Motowidlo (1993) for Job Performance. 90 Questionnaire were distributed at Armstrong Technology Sdn Bhd in Sungai Buloh, Selangor. However only 80 questionnaire were usable. Results show that the Communication, Structure and Personal Variable was high, positive and significant towards Job Performance. Communication has the strongest correlation and higher impact towards Job Performance. Therefore, the findings of the study suggested the organization to maintain the harmonious of the workplace and increase employees’ job performance by sending the employees to conflict resolution seminar for better understanding and knowledge on how to cope the workplace conflicts.