A study on online customer services in Motherhood.com.my/ Nur Salwa Fauzan

• المؤلف الرئيسي: Fauzan, Nur Salwa
• التنسيق: Student Project
• اللغة: English
• منشور في: 2018
• الموضوعات: Demographic surveys; Market surveys. Including brand choice. Brand loyalty; Consumer satisfaction; Customer services. Customer relations
• الوصول للمادة أونلاين: https://ir.uitm.edu.my/id/eprint/55336/1/55336.pdf; https://ir.uitm.edu.my/id/eprint/55336/

A key component in the successful business organization is by having a good customer service to manage and maintain the good relationship with customer. However, gaps abound in the execution of this important service such that the organization’s progress is frustrated. The purpose of this study was...