A study on the customer satisfaction towards customer services: case by Lembaga Tabung Haji in Kota Kinabalu / Hazelina Farrah Shamsuddin

• Main Author: Shamsuddin, Hazelina Farrah
• Format: Student Project
• Language: English
• Published: 2011
• Subjects: Success in business. Performance; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/53492/1/53492.pdf; https://ir.uitm.edu.my/id/eprint/53492/

Tabung Haji (TH) birth from the idea of working paper presented by the Royal Professor Ungku Aziz titled, "Plan to Improve the Economy of Prospective Pilgrims" in 1959. The functions of this organization are to enable Muslims to save gradually to support their expenditure during pilgrimage...