The effectiveness of service quality in beta dimension Sdn Bhd consulting service / Nur Ain Mohd Nazar
Service quality (SERVQUAL) is now recognized as an integral component of a firm's customer satisfaction program. Therefore, it is important to understand how consumers perceive the quality of services rendered, as well as how these perceptions are translated into customer satisfaction and behav...
محفوظ في:
المؤلف الرئيسي: | |
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التنسيق: | Student Project |
اللغة: | English |
منشور في: |
2018
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الموضوعات: | |
الوصول للمادة أونلاين: | https://ir.uitm.edu.my/id/eprint/53170/1/53170.pdf https://ir.uitm.edu.my/id/eprint/53170/ |
الوسوم: |
إضافة وسم
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