Assessing the customer waiting problem at Kfry Urban Korean, IOI Mall Putrajaya / Nurfadhli Ikram Airuddin, Nurul Nabbila Ahmad Shukor and Feryonica Sagidon

• Main Authors: Airuddin, Nurfadhli Ikram, Ahmad Shukor, Nurul Nabbila, Sagidon, Feryonica
• Format: Entrepreneurship Project
• Language: English
• Published: 2018
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/49915/1/49915.pdf; https://ir.uitm.edu.my/id/eprint/49915/

When customers like the product or service provided by a restaurant, the problem of customer waiting time occur. This is a critical issue that most restaurant managers need to focus on. This is the reason why this case study addresses the topic of improving waiting time in Kfry Urban Korean, IOI Mal...