A review of the dial-a-taxi service in Klang Valley / Jefry Shah Zaini

• Main Author: Zaini, Jefry Shah
• Format: Student Project
• Language: English
• Published: 1989
• Subjects: Transportation (General works). Communication and traffic; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/47394/1/47394.pdf; https://ir.uitm.edu.my/id/eprint/47394/

The operation of Dial-A-Taxi service started in the late 1970's but due to some unforeseen circumstances, the service was not successful. It was revived in 1983 by the Kuala Lumpur Taxi Drivers Association. Throughout the period, the demand for the service have steadily increased. At present, t...