Relationship between customer satisfaction with perceived quality and attitudinal loyalty / Shuqran Hafiz Supardi

• Main Author: Supardi, Shuqran Hafiz
• Format: Student Project
• Language: English
• Published: 2017
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Social perception. Social cognition
• Online Access: http://ir.uitm.edu.my/id/eprint/45910/1/45910.pdf; http://ir.uitm.edu.my/id/eprint/45910/

Customer satisfaction was influenced by the perceived quality and affected to the loyalty. This study was aimed to determine the relationship between perceived quality of service provided and customers' satisfaction. This study was designed to determine the relationship between customers'...