The impact of public participation on the perception of service quality with the moderating effect of organizational culture in local government in Thailand / Onuma Suphattanakul
The purposes of this study are; first, to examine the impact of public participation on the perception of service quality of local government officials; and second, to investigate how organizational culture moderates the impact of public participation on the perception of service quality of local go...
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Main Author: | Suphattanakul, Onuma |
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Format: | Article |
Language: | English |
Published: |
Universiti Teknologi MARA, Shah Alam
2014
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Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/44208/1/44208.pdf http://ir.uitm.edu.my/id/eprint/44208/ https://jas.uitm.edu.my/index.php/14-archieve-2015/11-volume-11-no-1-june-2014 |
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