Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.]
Promising market offerings are increasingly based on the close interaction of physical products and accompanying services – this is expresses by the term product service systems. A new trend is the expansion of the product service systems by data-driven, intelligent services (called Smart Service)....
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Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM)
2018
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my.uitm.ir.394592020-12-22T04:31:52Z http://ir.uitm.edu.my/id/eprint/39459/ Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] Rabe, Martin Kühn, Arno Dumitrescu, Roman Mittag, Tobias Schneider, Marcel Gausemeier, Jürgen Engineering mathematics. Engineering analysis TJ Mechanical engineering and machinery Promising market offerings are increasingly based on the close interaction of physical products and accompanying services – this is expresses by the term product service systems. A new trend is the expansion of the product service systems by data-driven, intelligent services (called Smart Service). Examples include predictive maintenance or automated re-ordering of consumables and materials. Such enhancements can significantly help to secure the customer interface and generate additional profitable business with new revenue models, such as pay-per-use rather than selling a machine. To take advantage of this opportunity, companies must develop promising Smart Services and implement them in their value network. The present paper shows the necessary steps for a company. The first step shows methods for the conception of Smart Services. The second step is the analysis of the current value networks. A comparison of the new functions and requirements of the Smart Services with the value network leads to effects and necessary changes. In the last step, changes are translated into a roadmap for implementation. Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM) 2018 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/39459/1/39459.pdf Rabe, Martin and Kühn, Arno and Dumitrescu, Roman and Mittag, Tobias and Schneider, Marcel and Gausemeier, Jürgen (2018) Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.]. Journal of Mechanical Engineering (JMechE), SI 5 (4). pp. 1-11. ISSN 18235514 |
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Engineering mathematics. Engineering analysis TJ Mechanical engineering and machinery Rabe, Martin Kühn, Arno Dumitrescu, Roman Mittag, Tobias Schneider, Marcel Gausemeier, Jürgen Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] |
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Promising market offerings are increasingly based on the close interaction of physical products and accompanying services – this is expresses by the term product service systems. A new trend is the expansion of the product service systems by data-driven, intelligent services (called Smart Service). Examples include predictive maintenance or automated re-ordering of consumables and materials. Such enhancements can significantly help to secure the customer interface and generate additional profitable business with new revenue models, such as pay-per-use rather than selling a machine. To take advantage of this opportunity, companies must develop promising Smart Services and implement them in their value network. The present paper shows the necessary steps for a company. The first step shows methods for the conception of Smart Services. The second step is the analysis of the current value networks. A comparison of the new functions and requirements of the Smart Services with the value network leads to effects and necessary changes. In the last step, changes are translated into a roadmap for implementation. |
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Article |
author |
Rabe, Martin Kühn, Arno Dumitrescu, Roman Mittag, Tobias Schneider, Marcel Gausemeier, Jürgen |
author_facet |
Rabe, Martin Kühn, Arno Dumitrescu, Roman Mittag, Tobias Schneider, Marcel Gausemeier, Jürgen |
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Rabe, Martin |
title |
Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] |
title_short |
Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] |
title_full |
Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] |
title_fullStr |
Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] |
title_full_unstemmed |
Impact of Smart Services to Current Value Networks / Martin Rabe ...[et al.] |
title_sort |
impact of smart services to current value networks / martin rabe ...[et al.] |
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Faculty of Mechanical Engineering Universiti Teknologi MARA (UiTM) |
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2018 |
url |
http://ir.uitm.edu.my/id/eprint/39459/1/39459.pdf http://ir.uitm.edu.my/id/eprint/39459/ |
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1687396780713443328 |
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