Customer satisfaction of services offered by BUJ Technology Enterprise Sdn. Bhd / Nur Syahida Azma Mohd Yusoff

• Main Author: Mohd Yusoff, Nur Syahida Azma
• Format: Thesis
• Language: English
• Published: 2011
• Subjects: Customer services. Customer relations; Performance standards; Industrial research. Research and development
• Online Access: http://ir.uitm.edu.my/id/eprint/32943/1/32943.pdf; http://ir.uitm.edu.my/id/eprint/32943/

This study explain customer satisfaction of services offered by BUJ Technology Enterprise. The objective was to identify the relationships between brand image, service quality and technology with the customer satisfaction and to determine what is the most influence variable between those three varia...