The important of service quality towards customer satisfaction at Menara Taming Sari / Siti Khadijah Abu Bakar
This research is about a study of the important of service quality towards customer satisfaction at Menara Taming Sari Melaka by analyzing five dimension of service quality. These dimensions are include the tangible, reliability, responsiveness, assurance and empathy are the dimensions that used to...
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| Format: | Student Project |
| Language: | English |
| Published: |
2008
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| Online Access: | http://ir.uitm.edu.my/id/eprint/31134/1/31134.pdf http://ir.uitm.edu.my/id/eprint/31134/ |
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