Implementation of balanced scorecard (BSC) in a Malaysian GLC: perceptions of middle managers / Hazeline Ayoup, Normah Omar and Ibrahim Kamal Abdul Rahman

• 主要な著者: Ayoup, Hazeline, Omar, Normah, Abdul Rahman, Ibrahim Kamal
• フォーマット: 論文
• 言語: English
• 出版事項: Universiti Teknologi MARA Cawangan Selangor 2012
• 主題: HD Industries. Land use. Labor; Organizational effectiveness. Performance measurement; Balanced scorecard (Management)
• オンライン･アクセス: https://ir.uitm.edu.my/id/eprint/29697/1/AJ_HAZELINE%20AYOUP%20APMAJ%20B%2012.pdf; https://ir.uitm.edu.my/id/eprint/29697/; http://arionline.uitm.edu.my/ojs/index.php/APMAJ/article/view/53

This paper examines the perceptions of middle managers concerning several Balanced Scorecard (BSC) implementation issues using the case study approach. Data were collected using a questionnaire which was distributed to 280 middle managers in a selected organisation. The results of the study showed...