Investigating students’ satisfaction level on implicit services of Malaysian public higher education institutions / Wan Nurashikin Mahmood, Mohamad Ridhuan Mat Dangi and Khairul Anuar Mohd Ali

• Main Authors: Mahmood, Wan Nurashikin, Mat Dangi, Mohamad Ridhuan, Mohd Ali, Khairul Anuar
• Format: Article
• Language: English
• Published: Universiti Teknologi MARA Cawangan Pahang 2014
• Subjects: Performance. Competence. Academic achievement; Higher Education; Research; Institutions of higher education
• Online Access: http://ir.uitm.edu.my/id/eprint/29538/1/29538.pdf; http://ir.uitm.edu.my/id/eprint/29538/

This paper attempts to assess the factors that influence the students‟ satisfaction level towards higher learning education system. By adopting simple random sampling technique, this study was participated by 401 respondents from a university in the East Coast region of Malaysia. This study emphasiz...