Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim
By integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distribut...
Saved in:
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Universiti Teknologi MARA Cawangan Selangor
2018
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/29125/1/29125.pdf http://ir.uitm.edu.my/id/eprint/29125/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my.uitm.ir.29125 |
---|---|
record_format |
eprints |
spelling |
my.uitm.ir.291252020-04-06T04:42:57Z http://ir.uitm.edu.my/id/eprint/29125/ Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim Abubakar, Ramatu Abdulkareem Kura, Kabiru Maitama Ringim, Kabiru Jinjiri Total quality management. Benchmarking By integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distributed to owner‐managers of SMEs operating in Kano and Kaduna in the north-west geopolitical zone of Nigeria. Of the 714 questionnaires distributed, 440 unusable questionnaires with 57 percent responses were returned and further analysed. The hypotheses were tested using Partial least squares structural equation modeling. Results supported the hypothesised main effect of TQM implementation on SME performance. However, our empirical study revealed that competitive intensity does not moderate positive relationship between TQM implementation and SME performance. Universiti Teknologi MARA Cawangan Selangor 2018 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/29125/1/29125.pdf Abubakar, Ramatu Abdulkareem and Kura, Kabiru Maitama and Ringim, Kabiru Jinjiri (2018) Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim. Journal of International Business, Economics and Entrepreneurship (JIBE), 3 (1). pp. 10-20. ISSN 2550-1429 |
institution |
Universiti Teknologi Mara |
building |
Tun Abdul Razak Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Teknologi Mara |
content_source |
UiTM Institutional Repository |
url_provider |
http://ir.uitm.edu.my/ |
language |
English |
topic |
Total quality management. Benchmarking |
spellingShingle |
Total quality management. Benchmarking Abubakar, Ramatu Abdulkareem Kura, Kabiru Maitama Ringim, Kabiru Jinjiri Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim |
description |
By integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distributed to owner‐managers of SMEs operating in Kano and Kaduna in the north-west geopolitical zone of Nigeria. Of the 714 questionnaires distributed, 440 unusable questionnaires with 57 percent responses were returned and further analysed. The hypotheses were tested using Partial least squares structural equation modeling. Results supported the hypothesised main effect of TQM implementation on SME performance. However, our empirical study revealed that competitive intensity does not moderate positive relationship between TQM implementation and SME performance. |
format |
Article |
author |
Abubakar, Ramatu Abdulkareem Kura, Kabiru Maitama Ringim, Kabiru Jinjiri |
author_facet |
Abubakar, Ramatu Abdulkareem Kura, Kabiru Maitama Ringim, Kabiru Jinjiri |
author_sort |
Abubakar, Ramatu Abdulkareem |
title |
Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim |
title_short |
Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim |
title_full |
Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim |
title_fullStr |
Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim |
title_full_unstemmed |
Total quality management, firm performance, and the moderating role of competitive intensity / Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura and Kabiru Jinjiri Ringim |
title_sort |
total quality management, firm performance, and the moderating role of competitive intensity / ramatu abdulkareem abubakar, kabiru maitama kura and kabiru jinjiri ringim |
publisher |
Universiti Teknologi MARA Cawangan Selangor |
publishDate |
2018 |
url |
http://ir.uitm.edu.my/id/eprint/29125/1/29125.pdf http://ir.uitm.edu.my/id/eprint/29125/ |
_version_ |
1685650479028109312 |
score |
13.18916 |