Factors contributing the delay in claim settlement towards motor insurance claim / Mustaizah Mohd Ghazi

• Main Author: Mohd Ghazi, Mustaizah
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2011
• Subjects: Insurance; Insurance business. Insurance management
• Online Access: http://ir.uitm.edu.my/id/eprint/27344/1/PPb_MUSTAIZAH%20MOHD%20GHAZI%20BM%20M%2011_5.pdf; http://ir.uitm.edu.my/id/eprint/27344/

This study is designed to identify the factors contributing the delay in claim settlement toward motor insurance. Under this research study, the independent variables are dispute in compensation, claim documentation and improper claim management. While, the dependent variable delay in motor insuranc...