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Customer review on Kinrara Resort, Selangor through booking.com and Agoda / Edina Abd Rahman and Nurannisa Syifa Abd Shukor

This study investigated the customer review in Kinrara Resort by using Booking.com and Agoda. An observation has been conduct to collect data through Online Travel Agency (OTA). The choose of sample which is Kinrara Resort is due to the less study that has been conduct before specifically about the...

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Bibliographic Details
Main Authors: Abd Rahman, Edina, Abd Shukor, Nurannisa Syifa
Format: Student Project
Language:English
Published: Faculty of Hotel and Tourism, Universiti Teknologi MARA 2018
Subjects:
HA Statistics
Consumer satisfaction
Customer services. Customer relations
Purchasing. Selling. Sales personnel. Sales executives
Electronic commerce
Online Access:http://ir.uitm.edu.my/id/eprint/26533/1/PPb_EDINA%20ABD%20RAHMAN%20HM%20T%2018_5.pdf
http://ir.uitm.edu.my/id/eprint/26533/
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http://ir.uitm.edu.my/id/eprint/26533/1/PPb_EDINA%20ABD%20RAHMAN%20HM%20T%2018_5.pdf
http://ir.uitm.edu.my/id/eprint/26533/

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