A study on the level of satisfaction based on featured facilities for the convenience usage towards passengers case study: Low Cost Carrier Terminal (LCCT), Sepang / Azmil Rohimie Zakaria

• Main Author: Zakaria, Azmil Rohimie
• Format: Thesis
• Language: English
• Published: 2010
• Subjects: Transportation (General works). Communication and traffic; Air transportation. Airlines; Management of airlines; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/2625/1/2625.pdf; https://ir.uitm.edu.my/id/eprint/2625/

This Academic Project has been written to study on the level of satisfaction based on its featured facilities among passengers who tend to use it. Facility Management (FM) is a balance between technical, managerial and business acumen that may be related to operational, tactical and strategic decisi...