Claims handling procedures: a case study of Marsh Insurance Brokers Sdn Bhd / Haynee Mohamad

• Main Author: Mohamad, Haynee
• Format: Student Project
• Language: English
• Published: Faculty of Business and Management 2010
• Subjects: Insurance; Insurance business. Insurance management
• Online Access: http://ir.uitm.edu.my/id/eprint/24987/1/PPb_HAYNEE%20MOHAMAD%20M%20BM%2010_5.pdf; http://ir.uitm.edu.my/id/eprint/24987/

Insurance claims are a direct product of the insurance protection that is purchased on behalf of a client. For that reason, the management and handling of a client’s claims is the vital test of the standard of value addition and professionalism of company service. A claim settlement is an agreement...