The important of quality service towards customer satisfaction / Farazila Mohd Sani

Since the Second World War, many economically developed countries have undergone a structural change moving away from agriculture based economy to an industrialized economy. Economists like Chenery observed that economic development of a country goes hand in hand with industrial development. As a co...

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Bibliographic Details
Main Author: Mohd Sani, Farazila
Format: Student Project
Language:English
Published: Faculty of Business and Management 2001
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/22316/1/PPb_FARAZILA%20MOHD%20SANI%20M%20BM%2001_5.pdf
http://ir.uitm.edu.my/id/eprint/22316/
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