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Problems faced by Port Dickson Beach Club Resort: focusing on the effectiveness of services management / Norashikin Zakaria

The purpose of this study is to find out the important determinant that can improve the effectiveness of services management at PDSCR. Understanding the problem faced by POSCR is important to solve the problems of services management. Customer and the employee at POSCR are involved in this research....

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Bibliographic Details
Main Author: Zakaria, Norashikin
Format: Student Project
Language:English
Published: Faculty of Business and Management 2006
Subjects:
Problem solving
Customer services. Customer relations
Personnel management. Employment management
Online Access:http://ir.uitm.edu.my/id/eprint/21082/1/PPb_NORASHIKIN%20%20ZAKARIA%20M%20BM%2006_5.pdf
http://ir.uitm.edu.my/id/eprint/21082/
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http://ir.uitm.edu.my/id/eprint/21082/1/PPb_NORASHIKIN%20%20ZAKARIA%20M%20BM%2006_5.pdf
http://ir.uitm.edu.my/id/eprint/21082/

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