The design and implementation of Delta Inn Hotel e-reservation services / Nur Adyani Abdul Latiff
The research report is about designing and implementing hotel e-reservation services with e-crm features and e-service quality dimension. There are four objective to be achieve which are to analyze e-crm features that can be include in hotel e-reservation services, to analyse user requirement of hot...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2006
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/10448/2/10448.pdf https://ir.uitm.edu.my/id/eprint/10448/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|