Satisfaction level among customers toward the service-quality given by the staff counter of Tabung Haji, Kota Kinabalu / Shahfri Md. Muktah

• Main Author: Md. Muktah, Shahfri
• Format: Student Project
• Language: English
• Published: 2006
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/103720/1/103720.pdf; https://ir.uitm.edu.my/id/eprint/103720/

This study is mainly purpose looking for the satisfaction level among customers towards the service-quality given by the staff counter on Tabung Haji, Kota Kinabalu. The most important element on this study is a questionnaire. From the respondent's feedback and the data on the questionnaire, so...