A study on customers satisfaction towards services provided by Kota Kinabalu City Hall (KKCH) / Erma Hastuty Ag Ali

• Main Author: Ag Ali, Erma Hastuty
• Format: Student Project
• Language: English
• Published: 2006
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/102590/1/102590.pdf; https://ir.uitm.edu.my/id/eprint/102590/

This is a study on customer's satisfactions towards services provided by Kota Kinabalu City Hall (KKCH). It is carried out to fulfill the requirement of the Bachelor in Business Administration (Hons) Marketing, final paper. The research tries to provide an in-depth analysis on the customer'...