Customer satisfaction: a study on the efficiency of credit department in Courts Mammoth Berhad Kota Kinabalu / Robiah Ahmad Hijazi
This is a descriptive study based on the survey of the customer's perception towards the quality of service in Credit Department, Courts Mammoth Berhad, Kota Kinabalu. Its main objective is to evaluate the level of satisfaction and the weakness in related to SERVQUAL Concept. Statistical Packag...
Saved in:
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
2006
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/102507/1/102507.pdf https://ir.uitm.edu.my/id/eprint/102507/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|