Strategies for improving contextual performance in government employees: analyzing effects of servant leadership, person-environment fit, and emotional intelligence / Prastiwi, Amiartuti Kusmaningtyas and I Dewa Ketut Raka Ardiana

• Main Authors: Damayanti, Prastiwi, Kusmaningtyas, Amiartuti, Raka Ardiana, I Dewa Ketut
• Format: Article
• Language: English
• Published: Faculty of Business and Management 2024
• Subjects: Emotional intelligence. Emotional intelligence testing
• Online Access: https://ir.uitm.edu.my/id/eprint/101619/1/101619.pdf; https://ir.uitm.edu.my/id/eprint/101619/; https://journal.uitm.edu.my/ojs/index.php/JIBE/index

Contextual performance refers to employee contributions and primary duties. These include support, initiative, and active participation. This study discusses the effect of servant leadership and person-environment fit on improving employee contextual performance through emotional intelligence in government. 124 employees were research samples based on purposive sampling. This research uses Structural Equation model (SEM) with quantitative methods. The results stated that servant leadership is significant on emotional intelligence, person environment is significant on emotional intelligence, servant leadership is insignificant on contextual performance, person environment is significant on contextual performance, and emotional intelligence is significant on contextual performance. This indicates that emotional intelligence has an important role in improving employees' contextual performance, while servant leadership does not directly affect contextual performance. The implication of this research is the importance of developing emotional intelligence and person-environment fit in government organizations to improve employee performance.