Strategies to Mitigate Supply Chain Disruptions During COVID-19: The Lived Experience of SC Professionals
Drawing on resource dependence theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them. In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) in...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
The Laboratory of Logistics and Supply Chain Management
2023
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Subjects: | |
Online Access: | http://eprints.sunway.edu.my/2335/1/20230403174015_paper_6_vol._16_no_.1_2023_a_.pdf http://eprints.sunway.edu.my/2335/ http://doi.org/10.31387/oscm0520373 |
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Summary: | Drawing on resource dependence theory (RDT), the objective of this study is to empirically explore supply chain disruptions of COVID-19, and suggest strategies to mitigate them. In-depth interviews were conducted with supply chain professionals working in the Electrical & Electronic (E&E) industry in Malaysia. Interviews were analyzed by following seven steps of the van Kaam method. Findings suggest six strategies: global command centre with daily planning cycle to mitigate component shortages; collaboration with suppliers to mitigate glove shortages; assist local suppliers in obtaining permits to mitigate disrupted manufacturing; dual sourcing to mitigate single-sourcing disruptions; collaboration with freight carriers and government agencies to mitigate disrupted freight; and ERP-integrated EDI to mitigate disrupted data sharing. The findings offer strategies for managers to de-risk their supply chains in post-COVID-19 era, and it could be applied further in similar future supply chain disruptions. |
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