Model-based Customer-Relationship Management System and Strategic Board Game: Analogical Training
The pandemic has caused much mental, social and financial stress. Policies and standard operating procedures have helped to alleviate some stress and create systematicity, expectancy, and predictability. This paper aims to alleviate some of the stress through model-based social customer relationship...
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Main Authors: | , , , , , , , |
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Format: | Book Section |
Published: |
The Institute of Electrical and Electronics Engineers, Inc.
2021
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Subjects: | |
Online Access: | http://eprints.sunway.edu.my/2301/ https://www.computer.org/csdl/proceedings/waie/2021/1CaljBD8Suk |
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