Optimal Group of Companies: The Relationships between Job Characteristics And Employees' Job Satisfaction

• Main Author: Mohd Hazimin Zainuddin,
• Format: Thesis
• Published: Open University Malaysia (OUM) 2007
• Subjects: HM Sociology
• Online Access: http://library.oum.edu.my/repository/231/1/OPTIMAL_GROUP_OF_COMPANIES-_THE_RELATIONSHIPS_BETWEEN_JOB_CHARACTERISTICS_AND_EMPLOYEES%27_JOB_SATISFACTION.pdf; http://library.oum.edu.my/repository/231/

The environmental forces that stem from the technological advancement, social changes, economic and demographic changes and consumerism have placed a great challenge to the petrol chemical industry players in ensuring their organizations achieved a world class status. Therefore, the success of any organization in the petrochemical industry depends on employees who enjoy their day-to-day job and feel rewarded by their efforts. As part of the journey in achieving a world class petrochemical company by the Optimal Group of Companies, the success will depend on its high quality and satisfied work forces working in the organization. This research offers an opportunity to assess the relationships between the job characteristics and the level of employees' job satisfaction in Optimal Group of Companies, Kerteh, Trengganu. Apart from' that, the research also attempts to fulfill the following objectives that are to identify the relationship between overall core job characteristics such as skill variety, task identity, task significance, autonomy and job feedback to job satisfaction and to identify the relationship between demographic factors such as gender, age, tenure, job position/group, education and marital status to job satisfaction. The data were collected by using a structured questionnaire and analyzed by using Statistical Package for the Social Sciences (SPSSB, 13.0). In summary, the results of the study appear to show that only two j ob characteristics, namely task significance and task feedback, are positively related to job satisfaction in Optimal Group of Companies.