Knowledge Workers Job Performance: An Examination of Career Values, Perceived Organizational Support and Career Satisfaction
Knowledge workers help organizations improve productivity and gain competitive advantage in the market. Since organizations have realized the importance of knowledge workers in organizational development, management has been focusing on the knowledge workers’ job performance, which ultimately imp...
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Format: | Article |
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Macrothink Institute
2017
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Online Access: | http://library.oum.edu.my/repository/1338/1/Knowledge_Workers_Job_Performance_An_examination_o.pdf http://dx.doi.org/10.5296/bmh.v5i2.12138 http://library.oum.edu.my/repository/1338/ |
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Summary: | Knowledge workers help organizations improve productivity and gain competitive advantage
in the market. Since organizations have realized the importance of knowledge workers in
organizational development, management has been focusing on the knowledge workers’ job
performance, which ultimately improves the organizational performance. The purpose of this
study is to investigate the mediating effects of the knowledge workers’ career satisfaction
Business and Management Horizons
ISSN 2326-0297
2017, Vol. 5, No. 2
14
among career values, perceived organizational support and job performance. In this regard,
data was collected from 284 knowledge workers working in Saudi Arabian organizations and
it was analyzed using regression and Sobel test. The result of the analysis explain that career
satisfaction play a key role in knowledge workers’ job performance, and work as mediator
between career values, perceived organizational support and the knowledge workers’ job
performance. The findings of this study will be helpful for top management and HR
professionals to manage the knowledge workers’ job performance. Furthermore, the
mediating role of career satisfaction contribute to the body of knowledge and offer future
researchers opportunities to investigate other factors, which influence career satisfaction of
knowledge workers. This study also discussed some limitations which could be an avenue for
future research. Research on Saudi Arabian knowledge workers has never been done before.
Therefore, this study explores the effects of career values, perceived organizational support
and career satisfaction on Saudi Arabian knowledge workers’ job performance. (Abstract by authors) |
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