The influence of universities’ management on academic factors and students’ satisfaction: an empirical study through structural equation modelling
Institutions of higher education are facing intense competition as a result of globalisation. It has become increasingly important for institutions of higher education to realise the significant impact of rendering quality service and the impact it has on customer satisfaction. The aim of this study...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Prof. Ansie Lessing
2019
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| Online Access: | http://irep.iium.edu.my/86178/7/86178_The%20Influence%20of%20Universities%E2%80%99%20Management.pdf http://irep.iium.edu.my/86178/ https://journals.co.za/docserver/fulltext/jcman_v16_n2_a5.pdf?expires=1607999730&id=id&accname=guest&checksum=4CBD1E349CFA84C575BC1CC3D8108148 |
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