Factors influencing postgraduate student satisfaction towards non-academic staff behaviour in UUM

This research examines the influence of responsiveness, reliability and assurance among non-academic staff behaviour in UUM on the outcomes of postgraduate student satisfaction. Few empirical studies have addressed the students satisfaction in UUM but most of the studies thus far only talks about s...

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Bibliographic Details
Main Author: Thibalatha, Sivalingam
Format: Thesis
Language:English
English
Published: 2015
Subjects:
Online Access:http://etd.uum.edu.my/4614/
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