Clinic management system: business process re-engineering based on user experience (UX)

• Main Authors: Lubis, Muharman, Sutoyo, Edi, Handayani, Dini Oktarina Dwi, Azuddin, Muna
• Format: Conference or Workshop Item
• Language: English; English
• Published: Institute of Physics Publishing 2019
• Subjects: HD28 Management. Industrial Management; RA Public aspects of medicine; T Technology (General)
• Online Access: http://irep.iium.edu.my/79707/1/79707_Clinic%20Management%20System_conf.%20article.pdf; http://irep.iium.edu.my/79707/2/79707_Clinic%20Management%20System_scopus.pdf; http://irep.iium.edu.my/79707/; https://iopscience.iop.org/article/10.1088/1742-6596/1361/1/012031/pdf

Clinic management systems function is to arrange and organize the inherent process in the health facility to be harmonized with the patient’s demand. The purpose of this paper is to analyse the common themes to be used in user interface of the application through identification of user specificat...