The impacts of ERP System on public sector organizations

• Main Authors: mohd farid fernandez, dahlia fernandez, Zainol, Zaini, Ahmad @ Abdul Mutalib, Hawa
• Format: Conference or Workshop Item
• Language: English; English
• Published: Elsevier 2017
• Subjects: HF5601 Accounting. Bookkeeping
• Online Access: http://irep.iium.edu.my/60611/7/60611-The%20impacts%20of%20ERP%20systems%20on%20public%20sector%20organizations-1.pdf; http://irep.iium.edu.my/60611/8/60611-The%20impacts%20of%20ERP%20systems%20on%20public%20sector%20organizations-SCOPUS.pdf; http://irep.iium.edu.my/60611/; https://www.sciencedirect.com/science/article/pii/S1877050917311791

The aim of this study is to investigate the impact of Enterprise Resource Planning (ERP) system on Public Sector Organizations (PSO) using two perspectives of the Balanced Scorecard (BSC) performance measurement framework; financial and customer. This study presents evidence based on questionnaires...